Thank you for choosing Diligent Media Solutions for your Computer Information Systems Management and Data Analyst needs. Before proceeding with any purchase, please carefully read and understand our refund policy. By selecting a product or service, you acknowledge and agree to the following terms:
1. Payment and Renewal
a. Subscription Fees: By purchasing a product or service, you agree to pay Diligent Media Solutions the specified one-time and/or monthly or annual subscription fees. Additional payment terms, if any, may be communicated to you separately.
b. Pre-Payment: Subscription payments will be charged on a pre-pay basis on the day you sign up for an upgrade. These payments will cover the use of the service for the specified subscription period.
c. Non-Refundable: Please note that all payments made to Diligent Media Solutions are non-refundable. Once a purchase is completed, we do not provide refunds for any reason, including but not limited to, dissatisfaction with the product or service, change of mind, or unused portions of the subscription period.
2. Automatic Renewal
a. Unless Cancellation: If you wish to cancel a subscription, you must notify Diligent Media Solutions in writing before the end of the applicable subscription period. Failure to do so will result in the automatic renewal of your subscription, and you authorize us to collect the then-applicable annual or monthly subscription fee (including any applicable taxes) using the payment method we have on record for you.
b. Cancelation of Upgrades: You can cancel any upgrades at any time by submitting a written request to Diligent Media Solutions.
3. Digital Products
a. Non-Returnable: Unless otherwise specified, digital products such as games, software downloads, website design and development, graphic design, and any other purchases from Diligent Media Solutions are not returnable after purchase.
If you have any questions or concerns about our refund policy or any other aspect of our services, please feel free to contact us at 415-754-7572.
By proceeding with your purchase, you acknowledge that you have read, understood, and agree to this refund policy. Diligent Media Solutions reserves the right to modify this policy at any time, and any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.